Legal
Privacy Policy
Last updated May 1, 2026
This policy describes what information LarpLabs collects, why we collect it, and how you can control it.
1. Information we collect
We collect information you provide directly — such as your name, email address, and billing details — and information generated as you use LarpLabs, such as simulation runs, generated sites, and account activity logs.
We also collect technical data automatically: IP address, device and browser metadata, and cookies needed to keep you signed in and to keep the product secure.
2. How we use information
We use your information to operate the service, authenticate your account, provide customer support, process payments through Stripe, and improve LarpLabs. We do not sell personal data.
3. Sharing
We share information only with vetted subprocessors required to run the service (hosting, payments, email, analytics). A current list is available on request from [email protected].
4. Retention
We retain account and billing data for as long as your account is active and for a reasonable period after closure to comply with our legal obligations. You can request deletion at any time.
5. Your rights
Depending on your jurisdiction, you may have rights to access, correct, port, or delete your personal data. Contact [email protected] and we'll respond within 30 days.
6. Changes
We may update this policy from time to time. Material changes will be announced in-app and by email at least 14 days before they take effect.
7. Contact
Questions? Reach our privacy team at [email protected].